Cancellation: Your rights to cancel:
• You may cancel at any point, we do require you do so at least 3 working days prior your direct debit due date in writing to
info@gammaheating.co.uk
• We will stop next months direct debit payment. If you informed us after payment date, we will not refund the charge.
• You may not cancel within your cooling off period.
Our Cancellation Rights:
We may cancel your agreement in the following circumstances:
• If we give you reasonable notice
• If you have given false information
• If you do not make agreed payment
• For agreements concerning gas boilers, gas appliances, heating systems, plumbing or electrics, if we find something wrong at
the initial inspection, or we have advised you that permanent repairs or improvements are needed to make sure your appliance
or system works properly, and you do not follow our advice within reasonable period. This advice may include replacing your
boiler, parts of heating system, fuse board (What constitutes a reasonable period will vary depending on the nature of the issue
and period could be short in the case of, for example, safety issue).
• If we are not able to find parts to keep your appliance or system working in good, safe order.
• If circumstances arise (including Health & Safety issues) which makes it inappropriate for the contract to continue.
Safety Advise: We may advise you that permanent repairs or improvement are needed to make sure your appliance or system
works safely and efficiently (for example, to comply with gas safety regulation, such as upgrading your ventilation to meet current
standard). If you do not follow our advice, it may mean that we are unable to fulfil all of our obligations under your agreement. In
